We have persevered with a malfunctioning Helpline signal for far too long, and last week '3' finally admitted that they could not guarantee 'when' or 'if' the mast which was damaged would ever be repaired, despite the engineers working on it for over three months. They suggested the damage may have occurred when the mast was upgraded to 5G.

They had reduced the monthly cost down to a tiny figure, but as I explained - whether it was £1 or £1million made little difference when we couldn't get a signal when around the Home Reserve and in the Office, although it did work on some of the other Reserves.

Reluctantly, '3' agreed to release us early and at no cost from our contract, as the fault was at their end, and tomorrow we will switch networks back to O2 who have always provided good coverage in this area - albeit at a higher price. The phone number as usual will remain the same.

My grateful thanks to everyone for sticking with us during this difficult period, and making extensive use of email, text, and WhatsApp in order to contact Three Owls and to continue to help the wild birds around us throughout the world.

Nigel